Privacy Policy

4. Payments
When online payments are available through our website, payment transactions may be processed by Wix or other third-party payment processors.
IonLink IT does not intend to directly collect or store complete payment card information through website contact forms.
Customers should only enter payment information through an authorized payment page or payment processor provided for that purpose.
5. Cookies and Analytics
Our website may use cookies and similar technologies to provide website functionality, understand website usage, remember preferences, maintain security, and improve the visitor experience.
Some cookies may be provided by Wix or other services integrated with our website.
Where required, visitors may be provided with options to manage non-essential cookies through the website's cookie consent tools.
6. Information Related to IT Support Services
When providing IT support, IonLink IT may temporarily encounter information stored on a customer's computer, device, network, account, or business system.
We will only access information reasonably necessary to perform services authorized by the customer.
Customers are responsible for maintaining appropriate backups of important information before service whenever reasonably possible.
IonLink IT will not intentionally access customer files or information unrelated to the requested service.
7. Information Sharing
We may share information with service providers when reasonably necessary to operate our business or provide requested services.
Examples may include website hosting, email, scheduling, payment processing, and other technology providers.
We may also disclose information when reasonably necessary to comply with applicable law, respond to valid legal requests, protect our rights or customers, or investigate suspected fraud or misuse.
We do not disclose customer information to third parties for their independent marketing purposes without permission.
8. Data Security
IonLink IT takes reasonable administrative and technical measures appropriate for a small IT-support business to help protect information under our control.
However, no website, email system, network, or method of electronic storage or transmission can be guaranteed to be completely secure.
Customers should not send passwords or other highly sensitive information through ordinary email or website forms.
9. Data Retention
We may retain customer and business information for as long as reasonably necessary to provide services, maintain business and financial records, resolve disputes, enforce agreements, and satisfy applicable legal requirements.
Information that is no longer reasonably needed may be deleted or securely disposed of when appropriate.
10. California Privacy Rights
California residents may have certain rights regarding their personal information under applicable California privacy laws.
Depending on the law and circumstances, these may include rights to request information about personal information collected, request correction or deletion of certain information, or receive information about how personal information is used or disclosed.
Not every California privacy law or requirement applies to every business. IonLink IT will respond to applicable privacy requests as required by law.
To submit a privacy-related request, contact us using the information below.
11. Children's Privacy
IonLink IT provides business IT services and does not knowingly collect personal information from children through this website.
If we become aware that information from a child has been collected inappropriately, we will take reasonable steps to address it.
12. External Links
Our website may contain links to third-party websites or services. IonLink IT is not responsible for the privacy practices or content of websites operated by third parties.
13. Changes to This Privacy Policy
We may update this Privacy Policy as our services, website, or legal requirements change.
When material updates are made, the effective date at the top of this policy may be updated.